Dear Sir or Madam,
It is known that people are complaining about your disrespect for non-Francophone clientele, particularly at your XXX store in XXX Montreal as well as at your XXX store. Non-Francophones are being ignored and treated as second-class customers.
It is known that people are complaining about your disrespect for non-Francophone clientele, particularly at your XXX store in XXX Montreal as well as at your XXX store. Non-Francophones are being ignored and treated as second-class customers.
As you are aware, you have the legal right (according to the Quebec Charter of the French Language) to have English signage in your stores, as long as French is predominant. You should respect the Charter and all your clientele as well. You have acquiesced to the Office Québécois de la Langue Française (and previously to the Office de la Langue Française) for close to 40 years; it is time for a change.
It would make good business sense to have your signage visible in both French and English. Those who find bilingual signage an 'irritant' are hardline national-sovereignists, a great minority in Quebec.
You may also wish to tell your staff that they do not have to give the Anglophone/Allophone community a lesson in geography. We know we live in Quebec, so having some of your staff tell customers that <
Respectfully yours,
XXX XXX
XXX, QC
No comments:
Post a Comment